Each year, medical practices lose thousands of dollars, often due to the untimely filing of claims or errors by an inexperienced staff. Dr’s Billing and Computer Service, Inc., located in North Lauderdale, Florida, helps save medical professionals money by providing an array of services designed to improve a practice’s cash flow.

“We deal with all aspects of a medical office, from providing medical billing, collection and office management services, to contact negotiation and insurance verification,” said Vice-president Faithlyn Patterson. “We’ll even set up appointments for patients.”

The business, started in 1993, was designed to help medical practices save—and earn—money. “I was actually working in the medical field at the time, and saw first-hand just how much money providers lost and continued to lose to insurance companies,” said Patterson. “I wanted to make a difference in the field, so I came up with a solution.”

This difference can add up to thousands of dollars annually for each client. “Doctors don’t have to hire an employee to do their billing, which can save them money on health insurance benefits as well as liability insurance and worker’s comp,” Patterson explained. “And unlike an employee who gets paid whether they collect money or not, we only get paid on what we collect—doctors have nothing to lose.”

Patterson estimates that by using Dr’s Billing and Computer Service, medical practices can increase collections anywhere from 50 to 70 percent. The company differs from a collection agency in that they do much more than just call delinquent accounts to pursue a balance owed. “We go the extra mile for all of our doctors, whether we’re following up on a claim with an insurance company or reviewing a doctor’s contract to see if we can negotiate a better provider rate,” said Patterson.

The company works for practices ranging in size from solo practitioners to hospital-based group practices. Some of the services that the business offers include individual and group billing, group formation, customized compensation distribution, data tracking, contract analysis, negotiations, coding, payroll services, transcribing, computer networking, advanced bookkeeping management and general services.

Dr’s Billing and Computer Service, which currently serves the Miami, Broward and West Palm Beach communities, is looking at extending their services to Brevard and Jacksonville as well. “In another five years, we hope to have additional offices in West Palm Beach and Brevard County,” said Patterson. “I expect that we will double, and maybe even triple, the business that we’re doing.”

Patterson says that the company’s success comes from their willingness to do what it takes to save doctors money and to make their practices run smoothly. “We’re always looking out for our clients,” she said. “We’re not a collection agency that just takes what insurance sends us. We go over everything to make sure that the financial end of the practice is taken care of. Our staff becomes an extension of the doctor’s staff.”

A licensed and bonded corporation, Dr’s Billing and Computer Service prides itself on making its clients happy, as is shown on testimonials on the company’s website, www.dbandcs.com. “We are very proud of the fact that since we first opened in 1993, we have never lost a client,” said Patterson.